Deliveries
Dispatches
Deliveries are Monday to Friday until 6pm and require a signature on receipt (unless alternative instructions are given if you are going to be out). Whilst we make every effort to supply these products as stated, we reserve the right to substitute products of equal or greater value.
Expected Arrivals
Despatch of products ordered from stock will normally be within 5 - 7 working days within UK, from receipt of order. Free UK delivery on orders £20 and over – otherwise £3.99, for any queries with regards to delivery please contact us on 01466 792086, lines are open Monday to Thursday 8.30am – 5pm, Friday 8.30am - 2.30pm.
Returns
Your rights
In the unlikely event of products being faulty or of sub-standard quality, please report such problem immediately to the Company using the enquiry form or contact details on the website. Arrangements for the return of such product will be made on your behalf and the cost of return and replacement will be met fully by the Company. Goods should be returned together with original packaging wherever possible.
You have the right to cancel within seven days of your order, or seven days of receipt of the goods (whichever is the longer).
All returns should be addressed to:
Dean’s of Huntly,
Depot Road,
Huntly,
Aberdeenshire,
AB54 8JX
